The client faced several operational inefficiencies and challenges related to utility management:
1. Inaccurate Data Entry: Manual data entry for water, energy, temperature, and relative humidity meters often resulted in inaccuracies due to human errors.
2. Excessive Paperwork: The reliance on numerous paper-based logbooks, check sheets, and audit reports was cumbersome and inefficient.
3. Inadequate Alerting Systems: There were insufficient alert mechanisms in place for meter failures or disconnections, leading to delayed responses.
4. Limited Meter Performance Visibility: The client struggled with limited visibility into the performance of meters located in remote areas of the factory.